File sharing
Organise folders and sharing permissions around teams.
Products and licensing
Organise files and backups
Plan file sharing, backups and recording storage with Synology. Choose devices and software with us based on how you work.
- Clear agreed scope
- Planned implementation
- Fit with your infrastructure
- Files
- Backups
- Users
- Recordings
Why Synology?
Backup and restoration
Choose backup and restoration methods suited to the data source.
Storage selection
Assess capacity, growth needs and device compatibility together.
Product Portfolio
DSM file sharing
Uses DSM tools for file access and sharing.
Who is it for?Teams using shared folders
Active Backup for Business
Manages backup and restoration for compatible computers.
Who is it for?Businesses managing computer backups
Surveillance Station
Offers viewing and recording tools for compatible cameras.
Who is it for?Businesses storing camera recordings
What you get with ITD
Requirements and selection
We review the system and agree product and licence needs.
Design and installation
We check compatibility and apply agreed settings.
Testing and handover
We run usage tests and hand over agreed documentation.
Support and maintenance
Support channels, hours and maintenance work follow the agreement.
Work, support hours and deliverables are defined in the agreement. Additional requests are assessed separately.
Cloud and CollaborationHow we work
Discovery
We review the current system and user needs.
Design
We define the scope, products and implementation order.
Implementation
We apply the settings and test use together.
Support
We continue checks and support communication under the agreement.
Frequently asked questions
Which product or plan fits?
Selection follows user, device and usage requirements. Licensing and technical compatibility are checked before quoting.
Can we use existing equipment?
Compatibility and support status are checked. Usable equipment is retained; replacements are identified in the proposal.
Will implementation cause downtime?
Some changes may require planned downtime. Tests, implementation windows and rollback steps are agreed before work starts.
What determines cost and timing?
User and device counts, site conditions and required work are assessed. Fixed cost or timing is not promised before review.
Let’s define your requirements
Tell us about your current system and priorities. We can agree on a suitable scope of work.