ENTERPRISE TECHNOLOGY SOLUTIONS

Your technology,securelymanaged.

We manage your business technology with enterprise IT support, Google Workspace, cloud infrastructure, and cybersecurity solutions.

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Corporate IT Support

We manage your IT infrastructure and ensure your business continuity.

Google Workspace

Google Workspace solutions for corporate email, file sharing, and collaboration.

Cloud Solutions

Manage your data securely in the cloud and scale with flexible architectures.

Cybersecurity

We protect your business against threats with network, endpoint, and data security.

Synology Solutions

Safeguard your critical files with Synology NAS and access them from anywhere.

AUTHORIZED TECHNOLOGY PARTNERS
01 // Services

Core enterprise IT engineering services

We handle your network backbone, cybersecurity, cloud workspace, backup and daily user support under clear service agreements.

01

IT Consulting

Infrastructure Audit · Budget Plan · Technical Spec

We audit your servers, network and licenses on-site to eliminate redundant spend and build a practical upgrade plan.

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02

Network Infrastructure

HPE Aruba Wi-Fi · VLAN Design · Rack Cabling

We deploy reliable HPE Aruba wireless coverage, core switch backbones and structured rack cabling across offices and warehouses.

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03

Cybersecurity

Fortinet NGFW · Cisco Duo MFA · Site-to-Site VPN

We protect your perimeter and remote staff using Fortinet firewalls, site-to-site VPNs and Cisco Duo multi-factor authentication.

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04

Cloud and Collaboration

Google Workspace · Mail Migration · Synology Backup

We set up Google Workspace, migrate legacy mailboxes without downtime and configure automated Synology NAS backups.

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05

IT Support and Maintenance

Remote & On-Site · Preventive Maintenance · SLA Tracking

We keep your team productive through tracked helpdesk tickets, proactive server maintenance, remote support and on-site visits in Istanbul.

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06

Cameras and Physical Security

Hikvision IP · NVR Storage · Role-Based Access

We install blind-spot-free IP camera layouts, NVR storage retention and role-based remote viewing for offices and facilities.

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02 // SYS-TOPOLOGY // 5-LAYER ENTERPRISE INFRASTRUCTURE SCHEMATIC

5 Engineering Layers of Corporate IT Infrastructure

From the fiber demarcation point in your server room to every employee endpoint, we engineer and maintain all five infrastructure layers.

Select any architecture layer below to inspect protocols, hardware stack and ITD engineering scope:L1 (Endpoint) ──▶ L2 (Fortinet) ──▶ L3 (HPE Aruba) ──▶ L4 (Synology) ──▶ L5 (Workspace & SLA)
KATMAN 01 / 05L1 // ENDPOINT & IAM

User & Device Authentication

Secure access for office and remote staff using Cisco Duo MFA and encrypted VPN profiles.

Cisco Duo MFAFortiClient VPNDevice Trust
Protocols & StackSAML 2.0 · OAuth2 · SSL-VPN · 802.1X
ITD Engineering Scope

Multi-factor authentication and encrypted VPN profiles deployed across all office and remote endpoints.

Explore ServiceProduct Spec
03 // INTERACTIVE READINESS DIAGNOSTIC

Infrastructure Readiness Check

Assess your baseline in 60 seconds. Missing layers are automatically pre-filled into the quote form.

Check the components currently active in your company:

LIVE INFRASTRUCTURE SUMMARY0 / 3 Active Layers

Recommended priority review layers: Firewall, VPN & Multi-Factor Authentication (MFA), Automated Daily Backups & Restore Verification, Network Monitoring & Contracted IT Support

Missing or selected items are automatically pre-filled into the quote request form.

04 // GOOGLE WORKSPACE DEPLOYMENT & GOVERNANCE

Beyond licensing: ITD engineers handle your entire Google Workspace migration and security

We do not just hand over licenses. Our engineers plan and execute every technical step from your existing mail server (Exchange, Yandex 360, cPanel or on-prem) to Google Workspace.

Exchange / Yandex 360 / IMAP → Google Workspace Cutover & Admin Console Hardening
Exchange / Yandex 360 / IMAP → Google Workspace Cutover & Admin Console Hardening
Compare Plans & BudgetYandex → Google Migration Scope
WHAT ITD ENGINEERS HANDLE FOR YOU
W1

Zero-Data-Loss Mailbox Migration

We migrate historical emails, folders, contacts and calendars from Exchange, Yandex or IMAP servers without interrupting workday email flow.

W2

SPF, DKIM & DMARC Email Authentication

We configure strict DNS authentication policies to prevent domain spoofing and ensure high inbox deliverability.

W3

Shared Drive Governance & Access Control

We structure department Shared Drives, external sharing rules, 2-Step Verification and employee offboarding retention policies.

W4

Local Corporate Invoicing & Direct Support

Official corporate invoicing in Turkey, flexible license scaling and direct access to ITD systems engineers.

05 // WHO WE ARE · FIELD & OFFICE ENGINEERING TEAM

Operating in Istanbul Since 2007: Hands-On Systems Engineers

At ITD Bilişim Teknolojileri, we don't just sell hardware boxes—we install, document and maintain every system we deliver.

From our Şişli and Güneşli offices, we support manufacturing plants, multinational branch offices and headquarters across Istanbul.

Our long-term client retention is built on clear contracts: scope, hardware items and support response targets are defined upfront.

SLA // SUPPORT TARGETSContracted Support Response Targets
P1
Remote Response Target: 4 Hours

Support tickets opened during standard business days and hours receive remote intervention within 4 hours.

P2
On-Site Response Target: 2 Business Days

Issues that cannot be resolved remotely receive on-site engineering support within 2 business days.

Note: These times represent contracted intervention targets and do not constitute an initial response or resolution guarantee.

About Us
ITD Bilişim Istanbul engineering and support team
ITD Bilişim Istanbul Office — Engineering & Support Team
Server room and structured rack cabling
On-Site Server Room & Network Engineering
Technical helpdesk and project planning desk
Project Planning & Technical Helpdesk
06 // CLIENT REFERENCES

Trusted by Global & Local Enterprise Organizations

Managing network, security and IT support operations for 200+ organizations across finance, pharma, retail and manufacturing.

mastercardFinance & Payment Systems
NIKEGlobal Retail & Stores
PHILIPSHealthcare & Electronics Technology
TakedaGlobal Pharma & Biotechnology
IQVIAClinical Research & Health Data
PANDORAMulti-Branch Retail
LEVI’SApparel & Store Network
YASEDInternational Investors Association
SANPA GIDAManufacturing & Food Industry
View All References & Case Summaries
Why ITD Bilişim?

Why Partner With ITD Bilişim?

Six operational rules we follow from initial site survey to daily contracted support:

IDCORE CAPABILITYOPERATIONAL PRINCIPLEKEY BENCHMARK
01Contractually Defined Response Targets

4-hour remote and 2-business-day on-site intervention targets defined clearly in your service agreement.

4h Remote / 2d On-Site
02Single Engineering Point of Contact

No vendor finger-pointing across firewall, Wi-Fi, cloud email, NAS backups and employee helpdesk.

L1–L5 Accountability
03Hardware-Preserving Upgrades

We audit your current rack first, keeping healthy equipment and replacing only end-of-life bottlenecks.

Inventory & Fit Audit
04Authorized Partner Channel

Official deployment and licensing for Fortinet, Google Workspace, HPE Aruba, Cisco Duo, Synology and Hikvision.

6 Global Vendors
05Itemized Transparent Proposals

Hardware, software licenses, deployment labor and recurring support fees are separated line by line.

Clear Cost Breakdown
06Documented Handover

Every deployment concludes with written network topology diagrams, VLAN/IP tables and admin credentials.

Full Topology Handover
07 // AUTHORIZED VENDOR COMPETENCIES

Core Technologies & Implementation Scope

Vendor-aligned installation, security hardening and lifecycle management.

PARTNER // 01

Fortinet Cybersecurity

FortiGate NGFW · SD-WAN · IPSec

Site-to-site VPNs, application control, dual-WAN failover and firewall policy management.

PARTNER // 02

Google Workspace

Corporate Email · Drive · Admin

Mailbox migration with data checks from Yandex/Exchange, SPF/DKIM/DMARC policies and Shared Drive permissions.

PARTNER // 03

HPE Aruba Networking

Core Switch · Wi-Fi 6 · VLAN

High-density office and warehouse Wi-Fi roaming, PoE switching and guest/staff VLAN isolation.

PARTNER // 04

Synology Data Storage

Enterprise NAS · Active Backup · Snapshot

Centralized file servers, automated endpoint/server backups and immutable ransomware snapshots.